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Players who have connection problem

Posted: Sun Jun 30, 2013 10:29 pm
by Support Team
We have received some reports for the connection problem. Finally, we have found all of them are using Time Warner network. We are not sure whether it is the problem of Warner or Amazon. But we are trying to fix this ASAP. We appreciate your patience.

Re: Players who have connection problem

Posted: Thu Jul 18, 2013 1:33 am
by Support Team
Problem is fixed long time ago. Coming back to lose this post. Should you have the same problem. Feel free to contact Customer Team.