Page 1 of 1

GAW Logging In Problem

Posted: Thu Aug 01, 2013 12:55 am
by Support Team
Dear Commander, Recently we got some reports about server logging in problems. The reason for that could be various, and we need to find the reason for that individually.
For better trouble shooting your logging in problem, please help to provide info that we need for the problem.
Please help to provide your 1. Server Name, 2. Commander Name, 3. Problem Occurring Time, 4. Problem Ending Time, 5. Screen Shots When Problem Occurred.
Optional info that may better help the trouble shooting: 1. network you use (WIFI or 3G), 2. is other game function well, 3, whether you were farmed during the logging in problem
Thanks for the info that you provide, and make sure to reply under this post when logging in problem occurred.