is there away to close my account

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torycan
Posts: 2
Joined: Mon May 04, 2015 6:07 pm

is there away to close my account

Postby torycan » Tue Sep 29, 2015 6:46 am

I no longer want my game account is there any way I can close or delete it or do you do that after so many weeks of inactivity.

Talizorah
OFFICIAL
OFFICIAL
Posts: 589
Joined: Sat Jul 20, 2013 10:16 pm
Location: North Carolina, USA

Re: is there away to close my account

Postby Talizorah » Tue Sep 29, 2015 9:08 pm

Hello, I am sorry to hear you are leaving GaW. Currently there is no way to close/delete your account from the game. After 5 days of inactivity, your accounts mines will automatically shut off, and will remain at 0% until you next login in. If you do not want your account to be farmed after you have left GaW, you can abandon all planets, and downgrade the storage on your home planet to lvl0 to ensure there is no resource production (lvl 0 planets have a resource cap of 10,000).

You also have the option to pass your account(s) to any friends you wish, however, you share your login information at your own risk. Sphinx is not responsible for unrecoverable accounts of which you have share the login info and the new user has changed the recovery information.

If you have any additional questions, please feel free to ask!

Thank you,
-Tali


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