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My dark matter :(

Posted: Thu Aug 21, 2014 12:33 am
by SH€PARD
Hello admins!
Two days ago i was scrolling down planets skins when suddenly it said : Succsessuly purchased :shock: (or something like that, i have italian language) . Then i saw it spent me 200 dark matter for a skin that gives me 10%metal more ( "Better Homies").
I DIDNT WANT to buy it (maybe happend something wrong with my touchscreen).
Now i ask you admins if you can remove that skin and give back my dark matter (200) BECAUSE i already have the skin that gives me 20% metal ("Lava crust) so that is useless for me.
Now I want to buy the skin that gives 20% crystal but i have not enough dark matter...

Thanks for your time!


Commander name: SH€PARD
Servern name: Minotaur

Re: My dark matter :(

Posted: Thu Aug 21, 2014 10:33 am
by Talizorah
Hello,

I am sorry this happened, if you could send your info to support@sphinxjoy.com or through in-game feedback, the support team is who is best equipped to help with this situation.

-Tali

Re: My dark matter :(

Posted: Fri Aug 22, 2014 2:17 am
by SH€PARD
Thanx very much, they helped me!