Can't log in to Scorpio: Time Out Error

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Writefast
Posts: 17
Joined: Wed Nov 13, 2013 7:47 pm

Can't log in to Scorpio: Time Out Error

Postby Writefast » Tue Sep 16, 2014 9:28 am

Trying to login to Scorpio and I keep getting a time out error. Have been trying for almost an hour now.

Writefast
Posts: 17
Joined: Wed Nov 13, 2013 7:47 pm

Re: Can't log in to Scorpio: Time Out Error

Postby Writefast » Tue Sep 16, 2014 9:51 am

And now it's locking up the app after the time out error. Have to restart the whole thing.

Talizorah
OFFICIAL
OFFICIAL
Posts: 589
Joined: Sat Jul 20, 2013 10:16 pm
Location: North Carolina, USA

Re: Can't log in to Scorpio: Time Out Error

Postby Talizorah » Tue Sep 16, 2014 9:53 am

It seems there was an error in the merge, another player pointed out that if your home planet was one of those affected, you likely will not be able to log in. All planets and players received a 28hr bubble, so I'd expect the situation to be resolved before that time runs out. We will hear what the devs say when they get back to us tonight. I'd expect in-game feedback to start being answered around 18:00 server time, as per usual time.

You can also send them an email at support@sphinxjoy.com.

-Tali

traffer
Posts: 33
Joined: Sat Dec 14, 2013 5:30 am

Re: Can't log in to Scorpio: Time Out Error

Postby traffer » Tue Sep 16, 2014 9:53 am

you think if you create a separate thread your problem will be solved faster? lol
i already described your issue in my post. you could just add your comment(-s).

Talizorah
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Posts: 589
Joined: Sat Jul 20, 2013 10:16 pm
Location: North Carolina, USA

Re: Can't log in to Scorpio: Time Out Error

Postby Talizorah » Tue Sep 16, 2014 10:00 am

traffer wrote:you think if you create a separate thread your problem will be solved faster? lol
i already described your issue in my post. you could just add your comment(-s).


To be fair, he described it a different way - he cannot access his accounts at all because of timeout. Same issue, looked at from the outside, rather than not having access to certain planets, from the inside.

;)

Writefast
Posts: 17
Joined: Wed Nov 13, 2013 7:47 pm

Re: Can't log in to Scorpio: Time Out Error

Postby Writefast » Tue Sep 16, 2014 10:18 am

traffer wrote:you think if you create a separate thread your problem will be solved faster? lol
i already described your issue in my post. you could just add your comment(-s).



Thanks twice Tahlizorah.

Writefast
Posts: 17
Joined: Wed Nov 13, 2013 7:47 pm

Re: Can't log in to Scorpio: Time Out Error

Postby Writefast » Tue Sep 16, 2014 10:22 am

And to be fair, I did miss the bit in his post about log in issues. My bad. Not trying to step on any toes or take any glory. Just trying to help get things resolved.


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