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Can't log in to Scorpio: Time Out Error

Posted: Tue Sep 16, 2014 9:28 am
by Writefast
Trying to login to Scorpio and I keep getting a time out error. Have been trying for almost an hour now.

Re: Can't log in to Scorpio: Time Out Error

Posted: Tue Sep 16, 2014 9:51 am
by Writefast
And now it's locking up the app after the time out error. Have to restart the whole thing.

Re: Can't log in to Scorpio: Time Out Error

Posted: Tue Sep 16, 2014 9:53 am
by Talizorah
It seems there was an error in the merge, another player pointed out that if your home planet was one of those affected, you likely will not be able to log in. All planets and players received a 28hr bubble, so I'd expect the situation to be resolved before that time runs out. We will hear what the devs say when they get back to us tonight. I'd expect in-game feedback to start being answered around 18:00 server time, as per usual time.

You can also send them an email at support@sphinxjoy.com.

-Tali

Re: Can't log in to Scorpio: Time Out Error

Posted: Tue Sep 16, 2014 9:53 am
by traffer
you think if you create a separate thread your problem will be solved faster? lol
i already described your issue in my post. you could just add your comment(-s).

Re: Can't log in to Scorpio: Time Out Error

Posted: Tue Sep 16, 2014 10:00 am
by Talizorah
traffer wrote:you think if you create a separate thread your problem will be solved faster? lol
i already described your issue in my post. you could just add your comment(-s).


To be fair, he described it a different way - he cannot access his accounts at all because of timeout. Same issue, looked at from the outside, rather than not having access to certain planets, from the inside.

;)

Re: Can't log in to Scorpio: Time Out Error

Posted: Tue Sep 16, 2014 10:18 am
by Writefast
traffer wrote:you think if you create a separate thread your problem will be solved faster? lol
i already described your issue in my post. you could just add your comment(-s).



Thanks twice Tahlizorah.

Re: Can't log in to Scorpio: Time Out Error

Posted: Tue Sep 16, 2014 10:22 am
by Writefast
And to be fair, I did miss the bit in his post about log in issues. My bad. Not trying to step on any toes or take any glory. Just trying to help get things resolved.