Game Error

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DrzEro12
Posts: 1
Joined: Fri Aug 29, 2014 1:39 am

Game Error

Postby DrzEro12 » Fri Aug 29, 2014 1:52 am

Game error (reqGetGameDataExCb)

This is my error what can i do to fix it or is it a server problem?
Server: Minotaur
Gamername: DrzEro12

Talizorah
OFFICIAL
OFFICIAL
Posts: 589
Joined: Sat Jul 20, 2013 10:16 pm
Location: North Carolina, USA

Re: Game Error

Postby Talizorah » Fri Aug 29, 2014 9:10 am

Hello, the data error seems to be an issue with AT&T and their 4G/LTE network. I assume that is your service provider. If you can send a message via in game feedback (should not get errors if on wifi) or by email at support@sphinxjoy.com with your commander name, server, device and service provider, as well as a description of the errors you are receiving, it would be very helpful. They have been working on this issue for some time now, and I'm attempting to get a progress update currently. I am hoping this issue get fixed soon.

I am sorry you are experiencing this data issue.

-Tali


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